Dominion Power’s Water Line Replacement Program – What is It?

This came to my email inbox last week from a client/homeowner in the City of Charlottesville:

About 2 weeks ago, our little cul-de-sac began getting letters from Dominion (Power) regarding the water line running from our houses to the street. The gist goes something like this: “beneath your yard could be a $4,000 problem waiting to happen” but, “we” could take care of that for you for $3.99/month. Essentially they’re declaring that any water line failure from our house to the street is our problem (may be the case) but they (the power company) can fix it all for ~$4.00 a month. Piece of mind – enroll online. “you can’t afford to be without the Water Line Replacement Program”

So I have a couple of questions : are you familiar with this? if so, why is Dominion involved and not the city? Has there been an increase in these incidents recently to prompt such a scare campaign? $4000 seems a bit high considering where I am and the distance from house to road – what of that? What of home values and this water line replacement fad?

Turns out Dominion Power does have a Water Line Replacement Program (note the cute baby in the bath on this page, calling you to protect its sudsy cleansing fun, all by signing up for Dominion’s program.)

1) Yes, the line from the house to the street is your responsibility.
2) Yes, it does cost a couple thousand dollars to fix – from my experience (I’m not a plumber) $4,000 seems a reasonable estimate.
3) You’ll probably know that you have a leak when your ~$50/month water bill skyrockets to several hudred or a couple thousand dollars.
4) A lot of plumbing in the City is old – terra cotta and galvanized pipes – and these do deteriorate and go bad.
4b) Roots are bad. They damage plumbing.
5) I’d be inclined to take that $4/month and stash it away.
6) Other than, because they have the equipment and know-how and want to make money, I can’t think of a reason why Dominion would be offering this program.

This program seems a bit like cell phone insurance, but you’re probably much more likely to make a claim for a busted iPhone. The Charlottesville (and American) infrastructure is old. And falling apart. If you’re in the City of Charlottesville, the chances of your water line being old are pretty darn good.

Additionally, I have recommended (based on experienced horror stories) that buyers have plumbers scope these lines as part of the inspection process … it’s not a bad idea. Trust me.

So … if you’re thinking about putting your home on the market, be aware that this is an issue that might come up. If you’re a homeowner, pay attention to your water bill and build your emergency fund. If you’re a renter, don’t worry about it.

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  • JMAN

    My water line from the street meter to my house burst and i did not know it until my local water company sent me a notice that my usage was 10x normal. I called two plumbing companies to come out and repair/replace. The pipes are 4-5 feet below the ground level. They both said it was cheaper and more efficient to replace and run new pipes then to try ot find the leak and repair. Both quotes were for in excess of $13,000. My house is about 160 feet from the road. Buy it, if you have plastic piping and old piping, try to save $4,000 at $4 a month (only takes about 1000 months or 83 years). Cell phones we are at the point where we throw them away once a year, water pipes to your house, you never want to replace if you don’t have to.

    • http://www.realcentralva.com Jim Duncan

      I have this discussion on every house in the City on which I represent buyers … there are some *very* old pipes in the City …orange burg (sp), terra cotta, galvanized … they all have lifespans, and a lot of them are near or beyond their functional lifespans.