Tag Archives: reputation management
Every Customer Counts
Matches up pretty well with my experience there right after they opened. about 7 hours ago from twhirl in reply to JimDuncan” (I’ll bet she’ll talk to 10 people) – Marijean commented on Amanda’s post (easily 10 people here) – Nick saw our tweets – “thanks @jimduncan and @emccullough for the info/pointers on the boathouse. had thought about trying it, but might wait a while or so ” (Nick, too ) – Waldo noted the blog post about the Boathouse . … – Ignore it all – it’s only a few blogs and tweets after all (but check out the people who noticed – they’re all connected and are likely either influencers, connectors or mavens ) The first idea is that some people are “hubs” – they are well connected. Continue reading
Do you Google people you meet?
It’s simple business intelligence. 
– If I’m in a meeting with my laptop open and my phone rings with number I do not recognize, I’ll quickly Google the number (it’s amazing how many Realtors’ cell phone numbers aren’t found via Google) – if it’s a client and it’s important, I’ll likely leave the meeting* to take the call. … *I love volunteering and working on various Realtor committees – they bring value to my business in a variety of ways – but if a client calls while I am in Strategic Planning for the Virginia Association of Realtors, my and my clients’ Strategic Plans come first. Continue reading
Kudos to Glenn Kelman
It is not consistent with how those of us at Redfin who have met Kris Berg feel about her or her charitable activity. … We have a clear policy that the contractors who contribute local posts about the real estate market should focus only on the real estate market, not on competitors. Continue reading
