Beta testing a hotel

My biggest complaint is not that the food was terrible, nor that it was overpriced – $2 for a 69-cent bag of chips. The power going out wouldn’t have been as big of an issue as the dirty bathroom and smoky-smelling room.

…Billed as having wireless in all rooms, I was confident that I would be able to work efficiently whilst away…. First – “will I be able to send outgoing email from my mail client?”… that worked fine until the ISP or whomever decided to block access to it and to the Drudge Report…. Had they mentioned that the outdoor waterpark was not yet open, we probably would not have come. Had they mentioned that their internet access was not ready for public consumption, we definitely would not have come.

…I and my wife, the ones paying and recommending to our family and friends, had a much less satisfying experience.

That’s what I and my family have been doing at the Great Wolf Lodge in Williamsburg, Virginia. My biggest complaint is not that the food was terrible, nor that it was overpriced – $2 for a 69-cent bag of chips. The power going out wouldn’t have been as big of an issue as the dirty bathroom and smoky-smelling room.

It was the internet access. Billed as having wireless in all rooms, I was confident that I would be able to work efficiently whilst away. Ah, no. I have learned some good, somewhat geeky questions to ask next time. First – “will I be able to send outgoing email from my mail client?” The answer here is ‘no;“ they have not yet set up an outgoing mail server. Okay, I will use my gmail account … that worked fine until the ISP or whomever decided to block access to it and to the Drudge Report. This experience has been absolutely infuriating. Had they mentioned that the outdoor waterpark was not yet open, we probably would not have come. Had they mentioned that their internet access was not ready for public consumption, we definitely would not have come.

All in all, the kids had fun at the

indoor waterpark. I and my wife, the ones paying and recommending to our family

and friends, had a much less satisfying experience.

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