Charlottesville’s Real Estate Blog since 2005.

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Technology

No support on weekends

Realtors work on weekends (we work other days, too). This isn’t surprising to most; we work around others’ schedules. It’s the nature of the business. The company that provides the online contract forms we use, Zipform, apparently does not know this, as their tech support is closed on the weekends. Nifty. They implement a change and then their support department is closed.

Sales is open, support is closed. They support only Internet Explorer. Bah. If I chose to use curse words on this blog, I would. Narrow-minded and short-sighted business practices bother me. Off to use a pen.

Update 1/31/06: Spoke to customer support; he immediately asked for my email address so that he could send me the fix. In response to my question as to whether this “fix” was on their site, he said “no, but will be soon.” Love that quick response to the customers’ needs.

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I have been been representing buyers and sellers in Charlottesville, Albemarle, and Central Virginia since 2001. Get local insight born of experience.

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