I have been going to Chicago once a month for the past four months for some meetings for the National Association of Realtors. I have yet to experience that elusive goal of on-time delivery of my person from place A to place B.
Having flown from Charlottesville through Washington Dulles, Charlotte and New York LaGuardia, I figured this time I would try Cincinnati. When asked this afternoon why I tried so many different connections, I responded saying, “each time I get a new story.” If I do not look at the bright side, I will focus on my missing my family …
This evening I garnered a new story:
The flight from Chicago to Cincinnati was delayed about an hour or so. Love that sittin’ in the plane on the tarmac, watching scores of planes, big and small, idle away!
Arriving in Cincinnati at 7:40 for my 7:55 pm flight, I felt mildly confident that I would be in Charlottesville this evening. I and five other passengers arrived, breathless from our runs and full of hope, at about 7:52 for our flight only to find that Comair’s policy is to close the doors six minutes prior to departure. Doors closed at 7:49.
You learn something new every day. And sometimes a fundamental lesson is reinforced. Sometimes a company gets only one chance to make a lasting impression. This evening was an opportunity to send six people home on their scheduled flight. They failed to take advantage of an opportunity.
PS: There is nothing quite like staying in a smoking room to make one appreciate the value of having quit smoking. That and seeing that cigarettes cost $8 in Chicago!