Simple. If you hire an exclusive Buyer’s Agent to represent your best interests, you will have representation. If you work with a builder’s sales agent, in my opinion, you are on your own.
Buyers – educate yourselves about Buyer Agency and Dual Agency. Ask yourself – do you want someone looking out solely for your interests, someone looking out for the builder’s or somebody purportedly “representing” both sides?
(Thanks to the person in Las Vegas who came to my site searching for this answer)